Betway Casino is a big name in a huge market, leaning on offers and a vast array of services to stand out. It reviews extremely well in many countries.
- Games filter
- Many slots to play
- Lots of payment options
- Fully functional mobile app
- Poor customer service options
- Weak offering compared to global sites
- Nonsensical wagering requirements
- Only available in two states
Betway Casino review 2023
When a casino operator has been online for a long time, two things can happen – either, it can get by on word of mouth alone or the negative reviews pile up and put people off. Betway Casino is an example of the former scenario.
Due to its investment in disparate sports such as football, eSports, and basketball, Betway is as close to a household name as you’re ever going to get in the casino industry. It has its name on Leicester City, Chicago Bulls, West Ham United, Cleveland Cavaliers, and the eSports outfit Ninjas in Pajamas, along with several other professional teams.
Of course, players only use that familiarity as a jumping-off point. What about Betway’s actual casino offering? As a Microgaming-based operator, Betway can lend more credibility to the popular developer. It currently boasts hundreds of slot, jackpot, and penny games, as well as a dedicated video poker section.
While Betway has several promotions on offer to its players, it doesn’t live and die by them. In fact, depending on the jurisdiction, it’s not always possible to see what’s on offer without first signing up to the site, which makes this casino site more than a little unusual online.
With a compassionate approach to player welfare and plenty of payment methods, Betway Casino has a lot going for it amid some rather faceless competition. Let’s dig a little deeper, though.
Around the world, Betway bases much of its bonus structure around a concept it calls Flexi Bonuses, which, in brief, refers to promotions that do not have wagering requirements or “obscure terms”. They do, however, require that the player surrenders any remaining bonus balance when withdrawing. Unfortunately, the US doesn’t get to play with these special promotions, and Betway’s bonuses seem rarer and a lot less interesting as a result.
• Casino Welcome Bonus – 100% Match up to $1,000.
Betway also cross-promotes its various sections with special offers, with the Betway Big Pick (sports) taking up a lot of the website’s real estate.
How To Claim
All Betway bonuses and promotions are opt-in. To begin claiming the Welcome Bonus, simply opt-in during the new player registration form. You will be given the option of taking the bonus or skipping it. Using the bonus requires a few additional steps, though:
- Make sure that you’re logged in.
- Click the blue Bank button in the top right.
- Make a deposit to qualify for the promotion.
- The Match Bonus will automatically be applied to your account.
Players have 30 days to cover the wagering requirements (30x) on their bonus funds. Unfortunately, there are several scenarios in which this will be impossible for most people to attain. online Slots and table games contribute to wagering requirements differently, with blackjack adding just 2%. This means that, with a maximum deposit of $1,000 dollars and an equal amount in bonus funds, the player must spend $3m before they can make a withdrawal.
Even with the 100% contribution from slots, that figure is still $60,000.
Betway’s Loyalty Program
Betway operates a VIP scheme called Betway Plus, which is open to everybody automatically. This campaign is based around Tier Tokens. They award these at a rate of five for every $10 spent on various sports bets and casino games. Players are also given Plus Points for playing at Betway. The value and number of these are determined by the player’s overall tier. Plus Points can be exchanged for free bets and other bonuses.
Withdrawals, Deposits & Payment methods
|Average Deposit Time
|Average Withdrawal Time (once processed)
|2 working days
|Next banking day
|Betway Play +
|2 working days
How To Register
Registration at Betway Casino is simple, but may vary depending on how you arrive at the site.
- Hit the Sign-up button in the top right.
- Fill in the sections on the application form. You will need your SSN, as well as your date of birth, phone number, and physical address. You must also be resident in a state that Betway is allowed to operate in.
- Opt-in or opt-out to the Welcome Bonus.
- Create your account.
While Betway definitely earns plaudits for ease of use, placing just about everything a player could need immediately in front of them, the company’s emphasis on sport can make things difficult. Arriving from Google with the phrase ‘Betway Casino’, players will most likely up with a Betway Big Pick account, as that’s where the Sign-up button takes them.
On the plus side, Betway allows players to filter down the operator’s offering to just display their favorite games. These titles all run smoothly and almost instantly in the browser window. The lack of free or demo play modes is a little disappointing, though.
Betway provides a pair of iOS and Android apps dedicated to its Sports and Casino verticals. While these are both subject to the raft of negative reviews that seem to affect all apps, the overall experience is one of the more pleasant on mobile today. Betway’s mobile app includes the full functionality of the website as well as access to the same bonuses and promotions.
Legal Status & Info
Betway is a licensed operator under the relevant gaming bodies for New Jersey, Pennsylvania, Colorado, Indiana, and Iowa. Betway’s casino games are only available in NJ and PA.
Please check that gambling is legal in your state before playing online. In New Jersey, for instance, these authorities are the New Jersey Casino Control Commission and the New Jersey Division of Gaming Enforcement.
Betway’s access to customer support can seem obtuse. Live chat is the primary contact point for most users, but the quality of its help section varies by state and country. In the UK, for instance, it’s only possible to contact live chat by responding negatively to an article in the FAQ section. The USA fares a little better, but the dominance of live chat and email ticketing persists.
The absence of a dedicated telephone number is disappointing, as other parts of the world, such as Ireland, Latvia, and Portugal, have a much wider range of options for contacting Betway. Customer support is, however, usually quick to respond.
Betway gets most of its games from Microgaming but some of its more niche products, such as live game shows, come from Evolution. The website has plenty of world-famous games, such as Gonzo’s Quest and Starburst, but less popular ones like Cats and Cash Noire add an extra dimension to Betway’s casino offering.
Trusted Average RTP Number
The average RTP of all casino games on the Betway site is just over 96%. This figure refers to how much money players can expect to have returned from their wagering over several million plays. For instance, a 96% RTP means that $0.96 will be given back to the player in winnings from every $1.00 bet over a period of time, and you should not assume this relates to each session but over a much longer and defined time. Betway has ISO/IEC 27001:2013 certification from eCOGRA.
The Case for Casinos
Due to regulation, trusted online casinos for players based in the USA can be a difficult thing to find. While the probable addition of New York to the number of online casino-friendly states in 2022 will be a boon for players, it doesn’t change the fact that US gamers can only envy the range of operators that people in Europe can access on a daily basis.
Having said that, the range and quality of casinos that accept players from America can only improve as time goes on. As of early 2022, Maine, Massachusetts, Vermont, Kentucky, and Kansas look like making moves towards legalized wagering. While this may begin with sports betting, online casino has become something of a companion product for sportsbooks, meaning that it’s anybody’s guess whether roulette, slots, and blackjack will be available in these states post-2022, as well.
Betway should have been an excellent site to have on US soil, even if its casino brand is currently restricted to just two states. Sadly, it lacks almost everything that makes the operator so interesting in other countries. The Live & Real section is missing, there are no Flexi Bonus options, and even the games filter is half-hearted, lacking things like penny games and jackpots.
Betway doesn’t seem to want to be a casino site, preferring to lead visitors to its sportsbook. Unfortunately, it shows.
Betway offers a trove of information for players regarding account protection and responsible gambling. They place great emphasis on preventing underage gambling and offering practical tips for safer gambling and warning signs to be on the lookout for in order to recognize problem gambling in yourself or others.
As can be expected of any major brand, Betway offers both features meant to help players with problem gambling and access to third party support. Examples of features include self-help tools such as money limits, deposit limits, loss limits, time limits, self-exclusion, and quick access to account closure information. Additionally, contact information and links for the National Council on Problem Gambling, local councils on compulsive gambling, and Gamber’s Anonymous are readily available.
Betway currently lists the Super Group as its holding company.
Betway was founded in 2006.
Yes. Betway Casino is a fully licensed casino and sportsbook in (parts of) the United States.
No. Betway’s games are tested for fairness by the independent testing agency eCOGRA.
Betway’s jackpots work in a number of ways. These may be progressive jackpots, which every player contributes to over time, or set prizes that are specific to individual games.
Simply visit their website, log in or sign-up, and choose your preferred game. Many casino games have instructions built into their console.