Stars Casino is the online gaming platform operated by PokerStars, one of the biggest names in the business. Here’s what players can expect from Stars Casino.
- Wide selection of games on offer
- A varied selection of bonuses for new and existing players
- A generous loyalty scheme to keep you onboard
- Slots from some of the world’s top developers
- A seamless user experience on desktop and mobile
- Poor customer service with limited contact options
- Longer payment processing times than the industry standard
- Fewer slots available than at other leading casinos
Stars Casino review 2023
In the world of online gambling, sometimes the big names brands are the best option if you’re looking for a smooth, high-quality, secure experience. This is certainly the case with Stars Casino, the official online gaming arm of the PokerStars empire, one that offers a dizzying array of slots, table games, live casino games, instant win titles, and, of course, more poker games than you can count.
Stars Casino has long operated in Europe and now serves US gamblers in the states of New Jersey, Michigan, and Pennsylvania. As Stars Casino begins to flex its muscles and make inroads into the US market, you can naturally expect to find some pretty generous welcome bonuses that are worth snapping up while you can. To find out all of the practical information you need to know about Stars Casino, read our expert, impartial review today.
Welcome Bonuses at Stars Casino
Stars Casino is clearly keen to reel in new members, as reflected by its attention-grabbing and ever-changing welcome bonuses. While the welcome bonus at Stars Casino can change, the current bonus for new starters in the US is this:
- Bet $1 and get a $50 Casino Bonus
With this bonus, anyone who creates a new account and opts in for the welcome bonus is eligible. All they need to do is bet their first dollar to instantly receive $50 free from Stars Casino to wager how they please.
How to Claim Your Stars Casino Bonus: A Step-by-Step Guide
Claiming your welcome bonus from Stars Casino is simple and straightforward, with fewer steps involved than we have seen at other casinos of the same size and stature. All you need to do is:
- Sign-up for your Stars Casino account and select the box that says you opt-in for the Welcome Bonus.
- Wait for your account to be verified.
- Bet at least one dollar on any casino game (sports bets do not qualify) within five days of signing up.
- Complete the wagering requirement with seven days of receiving the bonus.
Other Promotions and Offers at Stars Casino
This being a PokerStars platform, you can expect a huge range of promotions and offers available for new and longtime players alike. Simply head to the ‘Promotions’ page in the top right-hand corner of the screen to access the full range of available bonuses, such as:
Daily Free Casino Bonus
Opt-in for this bonus to be placed in a draw to win up to $500 every single day. All you need to do after opting in is to wager at least one dollar that day to be entered into the draw.
Tuesday Treat $100 Bonus
Every single Tuesday, Stars Casino gives away $100 gifts to lucky players. All you need to do to enter the draw is to follow Stars Casino on Twitter (@StarsCasino), Facebook (@StarsCasinobyPokerStars), and Instagram (@Stars_Casino) and correctly answer the question they post for their followers every Tuesday.
Daily Blackjack Insurance
With this gem of a bonus, you can claim back your losses at the blackjack table every single day. By opting into the daily blackjack insurance bonus, you can instantly claim back 50% of your first five blackjack wagers every day.
Cash Races Daily Bonus
With this ‘spin to win’ bonus, you can enter a prize pool to play for $21,022. All you need to do is play your favorite slots. Those who spin the most can rise to the top of the slots leaderboard, with the most active players being awarded their cash prize at the end of the month.
We love a good casino loyalty scheme, and Stars Casino doesn’t disappoint. With PokerStars Rewards, you can accrue points for every single wager you make. At the end of each 28-day period, your points are totaled and you get to take your pick of casino bonuses, which could be worth up to $700 in casino credit.
Withdrawals, Deposits, and Payment Methods at Stars Casino
At Stars Casino, you can use the following payment methods to make fast and secure deposits and withdrawals:
|Payment Methods||Deposits||Withdrawals (Cashout)|
|Pokerstars Play + Card||✓||✓|
Note that deposit and withdrawal limits will vary depending on your country and state where you are playing from, although deposits seem to start at a minimum of $10 per transaction across the board.
Stars Casino claims all withdrawals will be processed between 3 and 10 business days, which is longer than many other leading casinos. Also, we have seen reviews from customers who have had to wait much longer than this.
How to Register at Stars Casino
We will say that signing up for an account at Stars Casino is probably the simplest and fastest process we have ever seen in the industry, involving only two steps. All you need to do is:
- Hit the ‘Join’ button in the top right-hand corner of the screen.
- Enter your email, username, and password in the pop-up box.
That’s literally all there is to it. Note that you will need to add additional information when you make your first deposit, which consists of your name, address, and the last four digitals of your social security number.
The user experience at Stars Casino is simple, sleek, and straightforward. All casino games and slots are instantly accessible from the homepage, with no lag and instant load times. You can seamlessly explore all of the different game categories and search for your favorite games in the search bar at the top of the page. Everything is easy to locate on each page and designed with the user in mind.
How is the Mobile Experience at Stars Casino?
Much like the desktop experience, playing Stars Casino games on your mobile device is also as easy as it gets. You can either play games on the mobile browser version of the site or via the official Stars Casino app, available on both iOS and Android. The full range of games is available and there is little functional difference between mobile and desktop.
Stars Casino Legal Status
In the US, Stars Casino is fully licensed and regulated by the state gaming boards of Michigan, New Jersey, and Pennsylvania. This means that any players that are physically present in these states can enjoy unfettered, legal access to all of the games at this casino. Internationally, Stars Casino holds a valid license from both the UK Gambling Commission and the Malta Gaming Authority, two of the most trustworthy gaming regulators in the world.
Customer Service at Stars Casino
Customer service is where Stars Casino could definitely improve. There are very few ways to reach out to support staff directly. You cannot call or email the casino to ask for help. All you can do is click the “help” button at the bottom of the screen and fill out an online form, with the casino endeavoring to get back to you.
However, we have seen reviews from customers saying that the casino might not get back to you for days, if at all. In addition, the customer service at Stars Casino has a lot of complaints online, with reviews mentioning a lack of competence and friendliness.
Game Providers at Stars Casino
Across the hundreds of games available at Stars Casino, you’ll find top titles from some of the most reputable developers in the world. As of 2022, you can find games from NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, and 2 By 2 Gaming at Stars Casino.
Trusted RTP at Stars Casino
Stars Casino shares the RTP for all of its games on its site, so you know exactly what to expect. RTP, or return to player, is the percentage of stakes that a player can expect to be returned to them. For slots and table games, RTP varies from as low as 88% for volatile games, up to 98% for less volatile games. This is a pretty good range to have that should appeal to high- and low-rollers alike. Stars Casino isn’t certified by eCOGRA.
The Editorial View
When you sign-up for Stars Casino, you can rest assured that you are signing up for the quality that you can expect from one of the biggest names in gambling. The selection of games is varied and designed to appeal to a wide range of players, and we appreciate that the bonuses go beyond the more boring, “standard” offers you might see at other casinos.
The site is secure and easy to use, with payment methods that ensure no one will be excluded. However, it’s clear that Stars Casino really needs to improve its customer service, and it must work harder to process withdrawals faster if it wants to get in line with industry standards.
Stars Casino is a solid option for US and international gamblers, with a strong game selection and plenty of freebies to keep you playing. This is an uncomplicated site that prioritizes keeping things as smooth as possible for players, which is why this is a great option for newbie casino gamers.
Stars makes responsible gaming a core part of their brand mission statement, providing players with a range of options to help keep gaming fun and under control. Options include built-in options such as age verification, guidance on responsible gaming, risk identification, and of course, player identity verification. In addition to built-in options, Stars also offers a range of features such as self-exclusion, self-imposed limitations on deposits, playing time, spending, and withdrawal cancellation restrictions.
They also provide easy to find information and advice/counselling services such as 1-800 Gambler, Gambler’s Anonymous, and other gambling therapy resources. Moreover, many FAQs related to problem gambling are readily available on their website and are compatible on all devices.
Stars Casino is legal in Michigan, New Jersey, and Pennsylvania. All players must be at least 21 years old to play.
Yes. All withdrawals and deposits can be made quickly and securely via PayPal.
Yes. Stars Casino deploys SSL encryption throughout its site and only offers secure payment methods.
Yes. No matter where you are, you can select the “free play” mode to try all Stars Casino games for free, playing with dummy money.
Yes. You can enjoy seamless mobile play at Stars Casino on your smartphone browser or via the official Stars Casino app, available on both iOS and Android.