Caesars Online Casino

Caesars Casino is part of the wider Caesars Interactive Entertainment, Inc., which is housed on Pacific Avenue, Atlantic City. It self-identifies as the most trusted online casino in New Jersey, which is quite a bold claim given the number of casinos now operating out of the Garden State. However, with a vast empire that includes the Harrah’s, El Dorado, and Caesars Palace properties, and a Las Vegas tenure that goes back more than five decades, it’s going to be a difficult claim to deny.

Today, we aren’t interested in Caesars’ bricks-and-mortar operations, although, due to things like rewards programs, Caesars’ online and offline worlds are inextricably linked. Today, we’re going to discuss Caesars’ online gambling portal, which is something the company has been working on since 2013.

Caesars is one of the more sophisticated online casinos that can be accessed here in the US. Its website design might leave a lot to be desired, as it leaves a lot of screen real estate unused, but its range of experiences is second to none. Caesars offers the standard table games of roulette and blackjack, as well as a huge number of online slots. Players weary of the lack of live dealer games can rejoice, too. Caesars has more than ten of these special lobbies.

Of course, as mentioned, Caesars pins a lot of its identity on its reward programs and promotions, which transcend the online world to include shopping trips, hotel stays, and plenty of other impressive prizes. While that kind of treatment might be a long way off for newcomers, there’s still a lot to be happy about at Caesars Casino. Let’s begin our investigation of New Jersey’s self-proclaimed finest with something not a lot of casinos get right.

The main welcome bonus at Caesars Casino is a deposit match promotion. There is a Bet offer available with a bonus code, too:

• Casino App Bonus

• Make a Deposit and get 100% match up to $2000

• + 100% gas card

Players have just seven days to get through Caesars’ wagering requirements, which currently stand at 100% for slots, 50% for video poker, and 20% on table games. This means that meeting the terms of the bonus offer(s) will take much longer for players who only play blackjack and roulette, for instance.
Caesars does have a number of additional promotions in circulation. However, these tend to be week and month-specific and, therefore, change frequently.

Claiming the deposit match bonus is as simple as visiting the website’s cashier and making your first deposit. All you have to do is:

• Click on Cashier in the top right.
• Select your preferred payment provider.
• Input the amount and your account info.
• Press Deposit.

Other welcome bonuses are handled differently. These require the input of a bonus code during the sign-up process.

Caesars Rewards is this operator’s version of a VIP or loyalty scheme. Players earn Tier Credits and Reward Credits for wagering at the casino and the sportsbook. In brief, these two tokens increase your tier status, i.e. what reward level you’re at, and determine your eligibility for certain gifts, respectively. One Tier Credit and one Reward Credit are awarded for spending $10 on slots, $25 on video poker, and $50 on blackjack.

What rewards are on offer? We touched on this a little earlier but Caesars’ presents tend to take the form of real-life excursions and perks at fifty different locations throughout the United States. Current partners include the World Series of Poker, which accepts Reward Credits for table buy-ins, 1-800-Flowers.com, Wyndham Hotels, and, of course, all Caesars properties. Caesars Rewards was awarded the Best Players Club by USA Today in 2021.

Caesars Casino doesn’t do much different in terms of the payment methods it offers, but the presence of a casino cage option is a boon for people who either don’t want to use a credit card or don’t have one. PayPal is, of course, one of the most popular options for all things financial in the casino world so it’s nice to see that option available here, too.

One of the most common complaints online regarding casinos is about withdrawals. Fortunately, Caesars seems to have avoided this particular curse and money is easy to take out and deposit. There can be some restrictions on large jackpot withdrawals but, that said, this is true of every casino in the US.

Registration at Caesars Casino is identical to many other casinos in the United States but, in rare situations, there can be some significant obstacles to getting started, including the need to provide supporting documentation.

It’s difficult to fault Caesars Casino as far as user experience goes. The overall website design is in the wrong decade but this may be due to a preference for mobile accessibility. Even if this is true, though, a desire to get people playing on their phones shouldn’t come at the cost of usability on the desktop.

Arguably, one of the best features on the Caesars site is its section on getting started, which runs through player registration and making a deposit, and includes details of all the payment methods accepted by the casino. This type of guide is a huge help for newbies but is sadly ignored by just about every other casino out there.

In-game, the site is much more player-friendly. Slots expand to take up most of the screen and, while they seem a bit slow to load, the gameplay is smooth. Demo play is offered on all games except live ones for curious players.

Caesars Casino only offers a mobile app through one app store – on iOS. An Android app is available but it has to be downloaded through the official Caesars site. This is a bit of a pain considering that Google now accepts casino apps on the Play Store.

Unfortunately, of 205 ratings, the iOS app only has a 2-star rating, with complaints stemming from an apparent lack of bonuses, overzealous location enforcement, and mid-game crashes. Still, it supports more than 500 games and real-money play. As a quick aside, there’s also a highly-rated Caesars Slots game from Playtika.

For the purposes of accepting online wagers in New Jersey, Caesars has been regulated by the state’s Division of Gaming Enforcement since 2013. The casino is registered in Atlantic City.

A bit of a make-or-break feature of any company that serves people, Caesars’ customer service is significantly more accessible and useful than many of its rivals. In fact, it serves to demonstrate that there is no reason why some casinos fail to provide more than a single contact point.
Caesars offers the following means of getting in touch: live chat and phone, both 8 am to 12 am EST, and four email addresses, including ones for complaints and marketing inquiries. While it’s a little disappointing that there are no 24hr support options, representatives are quick to respond during working hours.

Caesars Casino gets its games from IGT, NetEnt, WMS, NextGen Gaming, Barcrest, NYX Gaming Group, Aristocrat, Gaming Realms, and several others. To give a few examples, it has games from the Slingo catalog, including Book of Slingo and Slingo Advance, as well as slots with a global appeal, such as Gonzo’s Quest, the branded Street Fighter II game, and Monopoly 250k.

Caesars Casino is not an eCOGRA approved operator. However, it has an average return to player (RTP) figure of 96%. This means that, for every $1 bet, players can expect to have 0.96% returned in prizes. It’s important to note that this figure is usually based on millions of plays, so some variance is expected at low numbers.

While online gambling might still be a relatively new industry, it’s perhaps fair to say that there is plenty of choice, enough so that there’s no need to settle for anything less than the best casino you can find. New Jersey has become an epicenter for casino entertainment over the past decade and it’s in the Garden State where operators continue to experiment with their offering and how they interact with customers.

Still, the fact that casino gaming is restricted to the northeast and may never take off in places like Texas, Alaska, California, and Minnesota is a disappointing situation to be in. Ultimately, some avid casino gamers may never get to play their favorite games online. For the rest of us, though, the future for gaming in this country does look bright, largely due to support from companies like Caesars.

Caesars Casino was always going to be a success. However, the site excels in quite a few areas that have stumped many of its competitors. Catering to newcomers outside of promotions is an unusual position to take for such a well-established brand, as evidenced by the fact that many casinos ignore this necessity. Its range of promotions and games isn’t always very exciting but, as a starting point or even a regular haunt, Caesars is definitely worth players’ credits.

Caesars is another brand who present their responsible gaming information in a format that is more reminiscent of a contract than an important resource for players and the general public. 

However, that being said, Caesars does provide important information such as the necessary contact information from important organizations such as the Council on Compulsive Gambling, National Council on Problem Gambling, and 1-800 Gambler. Caesars also takes it a step further by pointing out that there are indeed times people should not gamble, such as when they are in vulnerable emotional situations or under the influence of intoxicants. 

Typical of other major brands, Caesars offers features for self-suspension and self-exclusion, strong identity verification to prevent underage gambling, and resources for closing player accounts.