You’ve probably heard of Hard Rock Cafe, and you might even own a t-shirt or two. Hard Rock Casino is an online gambling site from their world-famous brand. It’s a safe casino for players in several states to play many types of games.
- A very well-known brand
- They offer a generous welcome bonus
- Good selection of games
- A sensible approach to banking
- Customer service is fast and accurate
- The mobile app is easy to use
- Some of the top games developers are used
- Fewer games than on some casinos
- No sign of eCOGRA testing results
The online version of the popular Hard Rock Casino is a friendly, welcoming gaming site. It’s currently only available for New Jersey residents and has an interesting combination of slots and table games. They’ve opted for a relaxed look, where it’s pretty easy to sign up and find lots of different games.
Hard Rock Casino Review 2023
Because of the high profile of the brand and a solid approach to licensing, this is one of the safe and trusted online casinos you can wager on without any worries.
The Welcome Bonus and Lots of Free Spins
Your Hard Rock casino adventure begins with a useful welcome bonus. The first deposit that you make after registering has a 100% bonus, up to $1000, added to it. In addition, they give you 50 free spins on the Dragon Power slot. The minimum deposit you need to make to trigger this offer is $20.
The Steps Needed for You to Get the Welcome Offer
- Sign up as a new member at the Hard Rock Casino website or app
- Make the first deposit of $20 or more
- You won’t be asked for a bonus code, but you need to claim it under the available bonuses in your account
- Claim the free spins within seven days
- The free spins on Dragon Power are for $0.50 each, with a maximum bonus from each spin of $2,000
- Wagering requirements for the bonus cash is 15x the bonus amount
- 5x wagering requirements are in place for the number of winnings gained on the free spins
- Slots are weighted at 100% for the wagering requirements, with table games and video poker at 20%
- Complete the bonus cash wagering requirements in seven days
- You get two days to complete the free spins requirements
We like the size of this welcome offer and the fair conditions applied to it. The playthrough requirements are generally as low as you could hope for, although some other casinos don’t apply any requirements to their free spins.
Do They Offer Other Deals?
At the time of researching this Hard Rock Casino review, there was a lack of promotions aimed at existing members of the site. The promos page has details of jackpot winners and their loyalty rewards program, but it’s a little disappointing that nothing else is offered currently.
Loyalty Program Details
The Rockin’ Rewards scheme gives you loyalty points for every bet you make. These points are redeemable, and you might also earn invites to exclusive events. The terms & conditions explain the different levels of bet needed to earn a point on online slots and table games and also give the details of the five loyalty levels.
Withdrawals, Deposits & Banking methods at Hard Rock Casino
|Method||Withdrawal Processing Times|
|ACH / VIP Preferred||From two business days|
|PayPal||Up to 48 hours|
|Play+||Up to eight hours|
|Bank transfer||From two business days|
|GlobalPay||Up to 24 hours|
|Cage (Hard Rock Atlantic City NJ)||24 hours notice required|
A good range of deposit methods allows you to get started quickly. They listed the withdrawals methods in their FAQ section as “bank transfer, ACH, or cash at the Casino Cage”. However, we contacted the live chat team, and they confirmed the additional methods listed above, such as PayPal.
Their withdrawal process is fast and simple. One issue is that the cage withdrawals are slower than on some other sites, as they ask for 24 hours’ notice before you do this.
The maximum and minimum bet amounts vary by game, so you might want to look into this before you play. All the deposits and withdrawals are free from the casino’s point of view. You should check with your banking or card provider to see if they are going to charge you, though.
The Way to Register as a New Hard Rock Casino Member
- Press the button that says ‘join now’
- Add your email address and create a new password
- You then need to fill in your details, such as name and DoB
- Complete the address section and accept the T&Cs
- Add the last four digits of your SSN where requested
- Opt into the welcome bonus and start playing the game
How Good Is the User Experience?
This online casino has been created with players of any background and experience level in mind, so it gives a smooth experience for everyone. Completing the registration process only takes a moment, and then you can start looking for games to play.
The games are split into categories, such as slots, table games, live dealer, video poker, and so on. This means that finding games is easy as everything is organized logically. Entering live chat is also simple, as the chat button always sits down at the bottom of the screen.
The Mobile Casino Experience
Play in the mobile Hard Rock Casino by downloading from the Play Store or App Store. The details on the description mention over 200 slot games being available, so it’s a little lighter on games than some rivals. However, it’s good to see that the app is responsive and easy to use, allowing you to play or manage your account wherever you go.
Hard Rock Casino Legal Status and Info
The Hard Rock Casino is run by the same company that was founded in the early 1970s as a restaurant chain. Hard Rock teamed up with the renowned Scientific Games Digital to produce this online version of their land casino.
They opened this site in 2018 and gained an NJ gaming license and they are also expected to seek approval from the regulators in several other states. This site uses geolocation software to ensure that only people in NJ can play.
What Is Their Customer Service Like?
The live chat function provides a highly effective way to get questions answered. We asked about the withdrawal methods and received an excellent, detailed reply in a matter of a few seconds. It is available from 6 am – 2 am daily. The other ways of getting answers are by looking into the FAQ section or by sending the support team an email. The speed and accuracy of their live chat service mean that it’s the easiest way to sort anything out right away.
HardRock Online Casino Contact Details
Hard Rock Casino and Their Collection of Games from Reputable Providers
The games you can play here are neatly divided into tables, with the slots section having the biggest percentage of titles. IGT, NetEnt, and SG are among the highly regarded games providers that are listed. Some slots titles that stand out include Wolf Run, Divine Fortune Megaways, and Gonzo’s Quest.
If you’re looking for live dealer games, you’ll see the likes of Ultimate Texas Hold’em, Dream Catcher, and No Commission Baccarat Live, although this section doesn’t have as many games as the slots tab. A Rockin’ Games section brings together all their music-based slots like Jimi Hendrix, Ozzy Osbourne, and The Voice.
Trusted Average RTP Number
There is no mention on the Hard Rock site of eCOGRA approval. When we checked the eCOGRA site, we couldn’t see Hard Rock mentioned there either. This means that we were unable to confirm the average return to player (RTP). It’s a figure that tells us how much their games give back to players overall.
In this case, we can simply call this a safe and fair casino based on the brand reputation and the fact that they only use games from reputable providers, which ensures a good, fair RTP.
The Power of Branding
The powerful brand name means many people will immediately trust the Hard Rock Casino. The professional setup and the use of the best games in the industry mean that this can be counted among the most trusted online casinos. We like the overall package, with the welcome bonus giving newcomers a good start and the selection of games, making it easy to find something to play.
In line with state and federal laws, HardRock online casino does indeed provide a responsible gambling page, although it feels like it was done in the spirit of a requirement and not of the company’s own volition.
HardRock details how employees all undergo responsible gaming training and participate in programs and initiatives to increase problem gambling awareness, which is actually a welcome note that other brands do not advertise.
That being said, players can find information regarding myths associated with online gambling, potential signs of a gambling problem, information about self-exclusion programs, account closure, contact information for both the NJ Council on Compulsive Gaming and the National Council on Problem Gambling, and also information on setting self-imposed limits on deposits, losses, and time.
Hard Rock Casino Review Summary
The Hard Rock Casino site provides an attractive and professional setting for a range of casino games. The welcome bonus will get you off to a strong start with 100% extra on your first deposit and some free spins too. Issues such as banking and customer service have been approached in a way that we like. The site could benefit from the addition of more games, but for the moment there is enough variety to let you play in the way you prefer.
Check out the Hard Rock Casino site if a 100% welcome bonus and 50 free spins on the Dragon Power slot sounds like a good way to get started.
The app can be found on the Google Play Store and the App Store. You just need to follow the links on the main site to get straight there. The apps include geolocation, to ensure you only play in New Jersey.
Does the Hard Rock Casino have exclusive games?
There is a section on the site dedicated to exclusive games. At the time of writing this review, American Roulette Live is the only game in the Exclusives tab.
This is the name of a section where they have gathered some games based on music. Titles include Guns N’ Roses, Lucky Link Beats, and The Final Countdown.
Three Card Stud, Four Card Poker, and Casino Hold’em Poker are among the titles you can play. There is also a video poker section with seven games in it currently.
Yes, the jackpot section is filled with slots that offer progressive jackpots. Imperial Wealth, Mega Joker, and Cleopatra are a few of the games you can find here.