Of all the trusted online casinos in the US, few offer a game selection of the caliber of BetRivers – there’s a $250 welcome bonus available to all new players.
- Rewarding welcome bonus
- A small selection of quality games NetEnt, Red Tiger, Konami etc. present
- Handy iRush rewards program
- Android app available
- Variety of payment methods accepted
- No dedicated iOS app
- Customer support is not 24/7
- No telephone helpline
BetRivers Casino Review 2023
Like many of the leading brands in the gambling niche, BetRivers is trying to balance its online casino platform with its sportsbook, without diminishing the quality of one or the other.
The good news is that Rush Street Interactive, the proprietor of BetRivers, is one of the most respected names in the industry, and they have been able to deliver both an online casino and a sportsbook that ticks all of the key boxes.
BetRivers Casino has won a number of industry awards, including Digital Operator of the Year at the Global Gaming Awards and Casino Operator of the Year at the eGaming Review Awards.
What is the BetRivers Casino Welcome Bonus?
There’s a stack of promotions and offers available at BetRivers, and while a big chunk of those is dedicated to sportsbook customers, it’s good to see casino users get a handful of exclusive promos as well.
We’ll start with the welcome bonus, which is a straightforward 100% match on your first deposit. You can make a payment of any amount between $10 and $200, and BetRivers will hand you the same figure in bonus funds that you can use on a variety of games.
The absolute standout highlight of this welcome package is that the wagering requirements are just 1x – this is an industry low, and you simply won’t find such generosity anywhere else.
How Do You Claim the BetRivers Bonus?
Once you have a live BetRivers account and are logged into it, you can easily claim the welcome bonus.
- Head to the banking section of your dashboard
- Make your first deposit – between $10-$200
- Enter the bonus code ‘CASINO’ when prompted
- Complete the transaction
Within moments, you will see that your bonus funds have been allocated to your account (note that on rare occasions this can take up to 48 hours).
$250
100% First Deposit Match
Claim a 100% match on your first deposit up to $250
This is an ongoing bonus and has been since 2019, so we don’t think the rug will be pulled on it any time soon. Note that your bonus funds will expire after 30 days, so make sure you have taken advantage of the offer in that timeframe. The great news is that all games contribute to the wagering requirements, so you can play any slots or variant of blackjack, roulette, etc, and know that you are eating into your wagering overhead.
All things considered, this really is an outstanding welcome offer from BetRivers. It might not be as flashy on the page as bonuses of $1,000, but the low wagering requirements, which are contributed to by all games, mean that it is easier to get your hands on any winnings accrued.
Are There Other BetRivers Promos and Offers?
As mentioned, the available promotions at BetRivers are typically steered in the direction of sportsbook users, but there are also some casino-specific offers.
As you play your favorite casino games, you will earn iRush loyalty points. As part of their Winter Winnings promo, BetRivers are running a weekly $25,000 prize draw – for every 10 iRush points earned, you will gain one entry into the draw.
Also, be sure to keep a close eye on your emails. Each day, BetRivers reveals their ‘Happy Hour’ slot game, with every spin earning double iRush reward points during the 5-9 pm window.
Payment Methods, Deposits & Withdrawals
BetRivers Casino welcomes a range of different payment methods, and you can use these to deposit funds into and withdraw winnings away, from your account.
Name | Deposit | Withdrawal | Withdrawal Time |
PayNearMe | Yes | No | N/A |
Pay with Cash (Vanilla) | Yes | No | N/A |
BetRivers Play+ Card | Yes | Yes | Immediately |
Debit/Credit Card | Yes | Yes | 3-5 days |
PayPal | Yes | Yes | Up to 24 hours |
VIP Preferred ACH | Yes | Yes | 1-5 days |
Online Banking (ACH) | Yes | Yes | 2-5 days |
Check by Mail | No | Yes | 10-14 days |
It should be noted that each has its own specific maximum threshold. With Pay with Cash, a maximum deposit of $500 per day and $10,000 across a 30-day period, and PayNearMe, a limit of $1,000 per transaction. For debit/credit cards and online banking, the maximum increases to $10,000 per payment, with PayPal at $1,000 per deposit.
The good news is that BetRivers offers a cross-platform wallet, which means you can play at the casino and sportsbook using one bankroll. In our research, we found the payments team at the operator to be quick and responsive, too.
$250
100% First Deposit Match
Claim a 100% match on your first deposit up to $250
How to Register at BetRivers
Here’s a quick look at how to register with BetRivers:
- Head to betrivers.com and click ‘join now’
- Create your login and password
- Enter your details (name, address, date of birth, etc.)
- Complete the security questions
What is the User Experience at BetRivers?
Speed and efficiency are the order of the day at BetRivers Casino, with the ability to toggle between the casino and sportsbook with just the click of a button.
The games library is intuitively laid out, always essential, with separate headings for slots, blackjack, table games, jackpots, video poker, live dealer, and then other self-explanatory categories such as ‘hot’ and ‘popular’. There are also facilities to search via each game provider, or by typing your preferred titles into the search bar.
The in-game experience is a smooth one, with no annoying ads or pop-ups getting in the way (other than to let you when bonus funds can be used). In our testing, there was no buffering in the live casino, and slot reels spun seamlessly with no lagging.
$250
100% First Deposit Match
Claim a 100% match on your first deposit up to $250
What is the Mobile Experience at BetRivers?
You can access the BetRivers browser site via your mobile device; however, app fans should note that, at the time of writing, only Android users are catered for. If you have an Apple mobile running iOS, you will have to play via your browser.
At least you will feel right at home because the mobile site is basically a re-sized version of the main hub. It features the same functionality and high-quality user experience as well, and you can claim the welcome bonus and other promos via the mobile portal.
Is BetRivers Legal?
Powered by Rush Street Interactive, BetRivers is live and legal in more than a dozen states – plus New Jersey and Pennsylvania via the SugarHouse branding.
Founded in 2012, Rush Street started expanding the footprint of BetRivers’ online casino in 2020, and it is now licensed to operate from Arizona to Louisiana as well as many other states in-between.
How Good is the Customer Service at BetRivers?
One area that BetRivers could improve is in their customer support, with no telephone helpline available and emails/live chat only manned between the hours of 09:30 to 02:00 EST.
However, we can report that both of those channels are effective, with quick – within five minutes via the live chat feed – and professional replies to our questions.
BetRivers Casino Contact Details
No | |
Telephone Number | 1 (800) 610-1244 |
Contact Form | Link to Chat |
Chat | Yes |
Casino Game Providers
By our count, BetRivers Casino offers the games of 16 different software providers, although you’ll only find a selection of these linked to in the library headers – NetEnt, Red Tiger, Konami, IGT, Scientific, AGS, Lightning, and Everi.
Average RTP Number
In the online casino industry, the Return-to-Player (RTP) percentage is a figure that represents how likely a person is to win rewards/cash on a particular game.
The RTP of slots available at BetRivers ranges between the 90% to 96% mark, which is acceptable, with both low and high volatility games available. Conveniently, a blog post on the operator’s site reveals some of the best RTP rates you can expect to find on their platform.
$250
100% First Deposit Match
Claim a 100% match on your first deposit up to $250
Our Verdict
As an online casino platform, BetRivers ticks all of the key boxes and boasts the happy combination of quality games, a welcome bonus that is much easier to cash than those offered elsewhere, and a website/app that is designed with the end-user in mind.
One particular highlight is the iRush Rewards program, which all new and existing players at BetRivers are able to access. You will earn both Loyalty Level and Bonus Store points, and these can be exchanged for prizes and rewards in both the digital and ‘real’ worlds – there’s VIP bonuses, birthday gifts, accelerated withdrawals, and even VIP ‘thank you’ dinner invites for those that qualify.
Summary
We can file BetRivers Casino under the heading of ‘casinos you should be playing at’ given the quality of the platform and its undoubted top-tier user experience.
Ideally, we’d like 24/7 customer support, with maybe even a phoneline offered, but that can be counteracted by the fact that the email and live chat support teams are so responsive and efficient. Also, it’d be nice to see an iOS app developed, but that said, BetRivers’ mobile browser site is so easy to use and quick to load as well.
It’s clear that the few negatives of BetRivers can be counteracted with positives, and otherwise, this is an operator that offers a small but satisfactory collection of slots and table games as well as a welcome bonus that offers benefits to your gaming – rather than merely eye-catching sums of bonus cash that are very hard to turnover.
You can claim up to $250 in bonus credits today with just 1x wagering requirements, so there’s been no better time to get
started with BetRivers.
$250
100% First Deposit Match
Claim a 100% match on your first deposit up to $250
Responsible Gaming
BetRivers puts responsible gaming and player protection front and center on their website and regularly updates the content to ensure its accuracy. BetRivers offers top-of-the-line security and encryption services for passwords and player data.
In addition to account safety, BetRivers offers access to information related to problem gambling. However, unlike other brands, BetRivers does not appear to offer self-imposed limitations on account activity such as spending, deposits, playing time, and more. Rather BetRivers offers access to gambling helplines and a convoluted explanation of how to join the self-exclusion list in your state. Despite mentioning the warning signs of problem gambling, it would be nice to see BetRivers offer more resources in an easier-to-consume manner.
FAQs
BetRivers legally have to confirm you are at least 21 years old and located in the state you say you are, and that’s why they verify your identity during the registration process.
Currently available for Android players only, simply search for BetRivers in the Google Play store.
When you activate strong authentication via your account, you will need to enter a code that is emailed to you in order to log in. So this adds another layer of security to your BetRivers account and should be considered.
When you play via a desktop device, you will need to download the BetRivers geolocation plugin to play (this occurs automatically after signing up). For mobile gamers, you can switch on GPS via your settings.
Having been established more than a decade ago, both Rush Street Interactive and the BetRivers brand are highly trusted – they are licensed to operate in more than a dozen states.