A tribal casino in Connecticut, Mohegan Sun is one part entertainment venue, one part online casino. It’s a fun place to play. Does it deserve your patronage, though?
- Unique welcome bonus
- An unusual array of slots
- Outstanding mobile app
- Games run on the OGS platform
- Offering varies by state
- No live experiences
- A low number of games
- Use of FanDuel name isn’t welcome
Mohegan Sun Casino review 2023
Think of something that Connecticut is famous for. The state established the first speed limits on roads back in 1901, at 12 mph. It serves as the home of Yale and the hamburger, and it’s the place where Paul Levesque, otherwise known as the WWE’s HHH, lives with his family.
As of the end of 2021, Connecticut is also the latest state to legalize online gambling, following the signing into law of bill HB6451 by Governor Ned Lamont.
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As a tribal casino, Mohegan Sun manages to remain somewhat unique among the state’s gambling establishments. In the physical world, the Mohegan Sun venue incorporates a variety of entertainments, including music, dining, golf, shopping, and casino gaming.
Online, the Mohegan Sun is a fairly standard casino and sportsbook, but its association with Betfair Interactive means that players can – and should – expect a rewarding gameplay experience.
Based out of Uncasville, the home of the modern ancestors of the aboriginal Mohegan tribe, it’s not easy to see what, if anything, elevates Mohegan Sun above the competition.
Of course, that’s what we’re going to discuss today. Mohegan Sun opens with a strong welcome bonus for new players. It’s also based on Scientific Games’ OGS platform, an “end-to-end digital ecosystem” that optimizes content for desktop and mobile play.
Mohegan Sun does lack live dealer games, something that many casinos seem to have struggled to provide for players. With just a handful of table games in its repertoire, it’s plain that this operator wants people to play slots and only slots. This isn’t necessarily a bad thing but the offering is a little sparse even by Connecticut standards.
We’ve taken a look at their features, to see how they measure up against our other trusted online casinos. Let’s step inside the Mohegan Sun and see if we can find anything worth getting excited about.
Welcome Bonus
As mentioned, Mohegan Sun’s welcome bonus is a popular one among analysts on the internet. The casino does away with traditional fare such as free spins offers to make the player’s first day free.
• Risk-free First Day up to $1,000
People who want to take advantage of the risk-free day must first place a real-money bet. They can then have all their losses over the next 24 hours written off. This is a great way for players to practice and feel out the games they’re interested in but, boil it down, and this is just another deposit match offer.
Mohegan Sun doesn’t seem to apply any wagering requirements to this welcome bonus, but it’s worth mentioning that casino credit for losses cannot be withdrawn. Players who do not lose any money during their first 24 hours will not receive a bonus.
People who have previously placed a bet with FanDuel Casino, Betfair Casino, or Stardust Casino are not eligible for this offer.
$1000
100% First Deposit Match
Claim a 100% match on your first deposit up to $1000
How To Claim
Activating the welcome bonus is an optional process that responds to the user making their first deposit. All you have to do is:
• Visit the Cashier.
• Opt-in to the Welcome Bonus
• Deposit between $5 and $1,000.
Mohegan Sun has, in the past, run welcome promotions that require a bonus code. These usually take the form of free bets with a 20x wagering restriction and are handled during the sign-up process. Note that most codes are state-specific.
Other Promotions
In the Promotions section of the Mohegan Sun website, players can pick up several small bonuses. However, these are all tied to individual games, months, and even days. They are cycled regularly.
Mohegan Sun’s Loyalty Program
At the current time, Mohegan Sun does not offer a loyalty or VIP scheme on its website. The company has an extensive rewards program at its brick and mortar sites, however.
This is known as Momentum. We can redeem momentum Dollars at five sites across the United States, namely, Mohegan Sun (CT) Mohegan Sun Pocono (PA), Resorts Casino Hotel (NJ) ilani Casino in Ridgefield (WA), and Mohegan Sun Casino (NV).
Withdrawals, Deposits & Payment methods
Payment Method | Type | Fees | Average Deposit Time | Average Withdrawal Time (once processed) | Min Deposit | Max Deposit |
Visa/Mastercard | Card-based | None | Instant | – | $5 | $20000 |
PayPal | e-Wallet | None | Instant | 1-5 working days | $1 | $1500 |
PayNearMe | In-person | $1.99 | Instant | – | $10 | $500 |
VIP Preferred | e-Check | None | Next banking day | 1-5 working days | $20 | $5000 |
MoheganSunCard | Card-based | None | Instant | – | $1 | $2000 |
Bank Transfer | Bank | None | Instant | 1-5 working days | $25 | $100000 |
Casino Cage | In-person | None | Instant | Instant | $10 | $100000 |
Mohegan Sun Casino has much the same banking options, as many other casinos do. However, access to each of these methods can vary by state. For instance, the New Jersey website doesn’t support PayPal. However, the inclusion of the casino cage option is a bonus for people living near Atlantic City.
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How To Register
Mohegan Sun is actually part of FanDuel, which merged with PaddyPower Betfair in 2018. For this reason, Mohegan Sun shares some functionality with those companies, as well as Stardust Resort & Casino. Your FanDuel, Mohegan Sun, and Stardust account are all the same thing.
Sign up by following the step-by-step guide below.
- Click Join Us or Join Now in the top right of the homepage.
- Fill in the requested information or link your FanDuel account.
- On the next page, add your address, phone number, and bonus code.
That’s it!
User Experience
Newcomers will most likely arrive at the Mohegan Sun casino via the website for the land-based resort. While this can be a little jarring (the design of the latter leaves a lot to be desired), the link to visit the online gambling site is easily found in the top left.
The absolute worst thing it’s possible to say about the Mohegan Sun casino is that, aesthetically, it’s generic and rather dull. However, it’s possible to find all the important stuff right away, except for customer support and anything related to the brand itself. They buried these sections at the bottom of the page.
Unfortunately, there’s no free play facility at Mohegan Sun but, as we discussed earlier, having Scientific Games’ OGS platform as the backbone of the casino means that games run smoothly and without any noticeable quirks or bugs.
The FanDuel/Starburst/Betfair connection doesn’t really come up when browsing the site, but nervous surfers might be put off by the fact that their account details are shared with a company that isn’t mentioned until the sign-up screen is opened.
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Mobile Experience
Mohegan Sun seems especially proud of its mobile apps, placing them as an option with equal billing to desktop on the original landing page. The Connecticut version of the Mohegan Sun app is by far one of the highest-rated apps of all casinos in the United States, with the Google Play version almost reaching a rating of five stars from 580 reviews.
As far as promotions, games, and banking are concerned, the Mohegan Sun app has the full functionality of the website.
Legal Status & Info
In Connecticut, Mohegan Sun is regulated by the Connecticut Department of Consumer Protection, which has granted the casino a license to entertain people physically located within the state.
Mohegan Sun can also be played from New Jersey, where it is monitored by the New Jersey Division of Gaming Enforcement. Mohegan Sun casino is completely legal and safe to play at.
Customer Service
Customer support at Mohegan Sun is achieved largely through FAQs branded with the FanDuel name. This isn’t a great way of instilling confidence in an operator, as this section doesn’t seem to refer to Mohegan Sun very much at all.
Making matters worse is the fact that an instruction to “use the launcher in the bottom right-hand corner” to contact support is ultimately a fruitless endeavor.
Having said all that, Mohegan Sun does have a reputation for a responsible support facility, and actually has a phone, live chat, and email support option available to players. This casino has a rather slow turnaround on tickets, however.
Mohegan Sun Casino Contact Details
support@mohegansuncasino.com | |
Telephone Number | 1-800-407-9167 |
Contact Form | Link to Contact Form |
Chat | Yes |
Game Providers
Mohegan Sun gets its games from NYX Gaming. Players used to major developers like NetEnt and Playtech might find the lack of big-name slots a little disarming but that absence nevertheless creates a rather unique offering.
Titles like Total Meltdown, Temple of Fire, White Orchid, and the all-American Red, White and Blue are definitely worth a look, in any case.
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Trusted Average RTP Number
What is RTP? Briefly, it’s the number of money players can expect the casino to return in prizes from a singular bet amount. Mohegan Sun’s average RTP is 91.69%, so gamblers should see just shy of $0.92 given back for every $1 wagered over a period defined time – not per session. As far as certification is concerned, Mohegan Sun is not an eCOGRA-approved casino.
Trusted casinos are an emerging part of the entertainment industry, but that doesn’t mean that poor quality sites, limited game types, and a lack of bonuses should ever be part of the industry.
Of course, teething problems do emerge, and this is clear already from the limited availability of live casino games even in well-established gambling states like New Jersey.
While we recommend coming to your own conclusions regarding your casino gaming, it can’t hurt to seek detailed reviews before parting with your money.
Remember – welcome bonuses are designed to get you on board but, otherwise, they say nothing about what a casino is offering. Try not to be tricked into signing up before you’ve had a chance to vet the casino properly.
Summary
While Mohegan Sun casino seems like a well-rounded option for players, it is let down by a limited number of games in certain states and the overshadowing of other brands at critical points, such as in the customer support section.
It’s a good, safe, friendly place to enjoy a few games – but that’s precisely the problem. It doesn’t excel in any area, so even some of its weaker competitors may have the edge over Mohegan Sun in some aspects of the casino experience.
The mobile app is definitely the best way to enjoy this tribal casino if you have your heart set on Mohegan Sun.
$1000
100% First Deposit Match
Claim a 100% match on your first deposit up to $1000
Responsible Gaming
While Mohegan Sun does not place their responsible gaming pages front and center, they do a fantastic job of making sure the information is easy to digest, organized, and very extensive. Easily one of the best responsible gambling pages of any brand.
Mohegan provides practical resources for responsible gambling including such gems as “expect to lose and treat any winnings as a bonus. Treat gambling just like going to a concert or going out to eat, do not expect to get your money back in the end.” If that isn’t a stone-cold sober, practical framing of gambling, we don’t know what is. Of course, they also provide information on tips for setting limits and sticking to them for playing time, money spent, and more. They also encourage users to have other hobbies and interests and to quit when they’re ahead. When gambling no longer feels like a game, Mohegan has information at hand for self-imposed limits, self-exclusion, access to hotlines for gambling help, and much more.
FAQS
Mohegan Sun has been in operation since 1996 and all of its credentials check out. It is safe to play at.
The casino is owned collectively by the Mohegan tribe.
Not online. It has slots and table games.
The biggest casino is WinStar World Casino in Thackerville, Oklahoma. Coincidentally, it’s also a tribal casino, belonging to the Chickasaw.
Offline, only service animals are allowed in the Mohegan Sun casino. Online, you can play alongside any animal you like.